Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or request a demo
• Subscribe to our newsletter or marketing communications
• Contact us through our website or customer support
• Apply for employment opportunities
• Use our AI products and services

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

1.2 Usage Data

We automatically collect certain information when you visit our website or use our services, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data.

1.3 AI Processing Data

When you use our AI solutions, we may process data that you provide for analysis, including audio recordings, text transcripts, and other business data. This data is processed solely to provide our services and improve our AI models.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our AI products and services
• Communication: To respond to your inquiries and provide customer support
• Marketing: To send promotional materials and updates (with your consent)
• Analytics: To analyze usage patterns and improve user experience
• Legal Compliance: To comply with applicable laws and regulations
• Security: To detect, prevent, and address technical issues and fraud

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our business
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights
• With Consent: With your explicit consent for any other purpose

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications at any time

To exercise these rights, please contact us at info@grozai.net.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: